Open box at Lulu and Georgia means full-quality pieces at reduced prices — returns, overstock, and display items that have been inspected and are available in limited quantities. The condition of each open box item is noted in the product listing, so you know exactly what you're getting. These are the same furniture, rugs, lighting, and décor pieces found throughout the main collection, offered at a significant discount because of their status rather than any meaningful compromise in quality. Stock in this category is always limited and sells quickly.

What kinds of items are available in the open box section?

Open box inventory at Lulu and Georgia includes customer returns in excellent or good condition, overstock and discontinued pieces, floor samples, and items from previous collections. Categories span furniture (sofas, chairs, dining pieces, case goods), rugs in a range of sizes and constructions, lighting, wall art, and decorative accessories. Because availability depends entirely on what's been returned or overstocked, the selection changes constantly — checking back regularly is the best way to catch high-demand pieces at a reduced price.

How is open box condition described and graded?

Each open box listing includes a condition description that specifies the item's status — whether it is new and unopened, opened and unused, lightly used with minor signs of handling, or a floor sample with cosmetic wear. Photography in the listing reflects the item's actual condition. Items described as excellent or like-new typically show no visible signs of use; good condition items may have minor cosmetic imperfections that do not affect function or overall appearance. Read the individual listing carefully before purchasing, as open box items are generally final sale.

Are open box items covered by Lulu and Georgia's return policy?

Open box items are typically sold as final sale and are not eligible for return. This is standard for clearance and open box inventory. Because the discount reflects the item's status, reviewing the condition description, dimensions, and photography carefully before purchase is essential. If you have questions about a specific open box item before buying, contact Lulu and Georgia's customer service team for additional detail.

Also explore: Furniture | Rugs | Lighting | New Arrivals | Sale